It's an essential part of the lab manager's duty to track if ordered items are delivered in a timely manner. Though it sounds like a simple task, it's not easy to execute, because of the multiple responsibilities lab managers have. In addition, it's not always clear, when an order item is supposed to be received.
SolutionLuckily, LabSuit has a creative solution for that. LabSuit uses a data-oriented approach.
For that approach to work, a lab member needs to order a few times from a specific vendor. Eventually, LabSuit knows how fast the order is marked as received, the more orders are made from that vendor, the more accurate an average time-to-receive is. For example, let's say a lab manager ordered 17 items for a specific vendor in the past. Based on this historical data, LaSuit knows that items from that vendor, on average were marked as received after 8 days, which pretty accurately describes how things are working at that specific lab. So if it happens, that the next time an item was ordered for too long and hasn't been marked as received in 9 days (one extra day is a grace period, weekend, etc), the lab manager in charge would get a notification with that order details to act on.
There might be a few typical actions: for example, one would contact the vendor; or maybe the item was already received by another lab member and wasn't yet marked as received in LabSuit.
In either case, LabSuit helps to surface that order item that needs lab members' attention and reminds them to act on it.